Shipping Policy
At Rabchi we keep shipping simple, reliable and fully transparent. Here’s exactly how your order is processed, shipped and delivered within the United States.
How delivery works
Delivery times are estimates and may vary due to carrier delays, weather, holidays or peak seasons.
Duty & Taxes — Fully Covered
Rabchi operates a fully duty-paid (DDP) service. Any applicable import duties, customs charges or taxes are covered entirely by us — you will never be asked to pay any extra duty or tax on delivery. The amount you pay at checkout is the complete, final price.
Shipping Destinations
We currently ship only within the United States.
Shipping Costs
- Free shipping on all orders across the USA
- No hidden charges and no minimum order required
- The price shown at checkout is the total amount you pay
Carriers & Tracking
We ship with trusted partners such as FedEx, UPS and DHL Express. Carrier selection may vary by destination and availability. Once your order ships, a tracking number is emailed to you so you can follow your delivery in real time.
Order Accuracy & Changes
Please provide a correct shipping address at checkout. Address changes must be requested within 24 hours of ordering by emailing contact@rabchi.com. Once an order is processed or shipped, the address can no longer be changed. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.
Damaged, Lost or Delivery Issues
Please inspect your order on delivery. If it arrives damaged, defective or incorrect, contact us within 24 hours with photos and your order number and we’ll provide a suitable solution in line with our return policy. If your order is delayed beyond the estimate or appears lost, contact us and we’ll coordinate with the carrier to resolve it.
Pricing Transparency
All prices are listed in USD. Any applicable sales tax is calculated and displayed at checkout — there are no hidden processing fees, and the checkout total is the final amount you pay.
Shipping FAQ
Do you ship internationally?
At the moment we ship only within the United States. We hope to expand soon.
Will I have to pay any customs duty or tax?
No. Rabchi runs a fully duty-paid (DDP) service — we cover any duties, customs and taxes. You never pay extra on delivery.
Is shipping really free?
Yes — shipping is free on every US order, with no minimum order value.
How long will my order take?
Around 10–12 business days total: 2–3 days handling plus 8–9 days transit.
How do I track my order?
As soon as your order ships, we email you a tracking number so you can follow it in real time.
Can I change my shipping address after ordering?
Yes, if you contact us within 24 hours of placing the order. After it’s processed or shipped, the address can’t be changed.
Trademark & Contact
Rabchi is a trademark of Rabchi LLC, application number 98499669, filed April 15, 2024 with the USPTO.
Business Name: Rabchi
Address: 7901 4th St N, St. Petersburg, FL 33702, United States
Phone: +1 786-887-4773
Email: contact@rabchi.com
Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Standard Time, New York)